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SignFlow

Development and implementation of a central tool for the in-process signing of electronic documents

Industry: Public sector  

Technology: Java 17, PostgreSQL, Spring Boot, React, Prime React 

Customer: CPK

The Solidarity Transport Hub or Central Communication Port is a Polish government project to build a new airport about 40 kilometres southwest of Warsaw.

Project


The client needed a tool that would enable the electronic signing of documents for all parties involved at CPK.

As SOFTIQ, we acted as a subcontractor in collaboration with EUVIC. We created part of the system for a wider range of changes.

The biggest challenge was to develop a tool that was simple and intuitive to use. A solution had to be developed that works efficiently with 250 users working simultaneously and can process 30 Mb files. The application works by specifying a list of people and defining the order in which they should sign documents. Multiple documents can be signed within a single workflow. Both a non-qualified signature issued by an internal authorisation authority and a qualified signature can be used for signing. The DSS (Digital Signature Service (europa.eu)) component was used for this purpose.

Solution


The system is designed for four users:

  • System administrators - system administration functions
  • Coordinators - defining and managing document circulation
  • Internal users - persons directly related to the CPK who are able to submit and initial the circulation documents with qualified and non-qualified signatures
  • External users - contractors and all other CPK stakeholders. These persons can only use a qualified signature.
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System administrators, coordinators and internal users have access to the internal application, which is integrated into CPK's Active Directory system.
External users use a publicly accessible external application to which they are given temporary access by receiving an email with an access link.
We have used open source technologies and a DSS component to build the system.

Process


The project was carried out according to the waterfall method in standard phases:

  • Phase I: Analysis
  • Phase II: Project
  • Phase III: Implementation
  • Phase IV: Test
  • Phase V: Implementation and workshops

The project lasted 6 months, of which the analysis phase took about 6 weeks. A detailed prototype of the system was then developed together with the customer

Project success


SignFlow supports CPK in its daily work, which involves a large number of documents in such a large organisation. The tool, which supports the electronic signing of documents, has an impact on the efficiency of the organisation's work, shortens the processing time and significantly reduces costs.

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